Cheap Car Rentals in Guatemala City

We showed up in Guatemala City 1 hour and 45 minutes later than anticipated due to flight delays and Europcar gave away our vehicle to another person. We struggled to find another car. I will never be using this rental car company again and will surely rethink utilizing kayak to ever book rental cars again.

Didn’get the car. They did not have any car, even not in other size. I couldn’t believe it! They drive us outside the airport to offer an “alternative” rental… the worst rental car experience I hace had. I trusted Europcar as a responsible company, but is not.

Could not find europcar at the airport. Other companies said they were not familiar with this company. Ended up not renting a car through them, and went with a local company instead

What I didn't like was the misleading information on the availability of manual transmission vehicles which is what I requested when I made the reservation via Kayak. But when I arrived at the G. City airport to pick up my vehicle on Jan. 20 (presumably with manual transmission), I was told by National staff that they don't have any manual transmission vehicles in their fleet and only rent vehicles with automatic transmission. At that point, it was too late (and would have been prohibitively expensive) to make a last-minute switch from National to another rental agency. In summary, the information on the Kayak web site about the availability of manual transmission vehicles in Guatemala is inaccurate & misleading.

Great customer serviceA+