first, they tried to pass on to me a car seriously damaged without telling me. i declined. then, they refused to show me the contract. "we don't have a printer!" then, they changed the price from 805 EUR to $1600. then, they charged 42EUR "administration fee" to give the police my name and address due to 2 kph over limit speeding offense. this is pure profit padding just because they can. a despicable operation.